![]() Price is not the only concern with Optimum. But as discussed, you can call Optimum to renegotiate your discount, using the threat of switching to AT&T to enhance your position. Note that this price reflects a temporary discount for 12 months, after which normal pricing (see above) less the $30 ACP discount applies. Optimum will provide people with an approved ACP application ID with free 300/20mbps on either coax or, if available, fiber, when setup with paperless billing and autopay. The current promo pricing can be viewed at, and the standard pricing are registered with the FCC and local franchise authorities can be seen at (might require a browser refresh to access the Internet pricing link). The flip side, though, if you are a good negotiator and are willing to (or can confidently project willingness to) really cancel service, you can actually get very good pricing out of Optimum by just spending a half hour or so on the phone with their "cancellation department" (read "customer retention) once a year. But it's a similar story with all the legacy cable TV operators: draw you in with a cheap introductory offer, gradually increase prices until you finally call in to cancel then offer new temporary discounts, and the price roller coaster starts again. You probably won't notice the difference in speed unless you regularly download huge files using a multi-threaded, distributed download app such as bittorrent.įWIW, all the comments about Optimum are absolutely true. If you are currently using AT&T 100mbps service without complaints and can get that free with your ACP subsidy, I might tend to stay with AT&T even though Optimum advertises a better deal. However, the "free" 300mbps for ACP subscribers reflects a one-year introductory discount and, when expired, the full price is $109.99, less your $30 ACP discount (though it is possible to negotiate a subsequent discounts). Short answer: Yes, Optimum's 300/20mbps plan is sufficient for one person as long as a.) the cabling in your neighborhood is reasonably good quality and b.) your neighborhood cable isn't oversubscribed. News 12 Networks- a group of cable networks that provide news, weather, traffic and sports to cable subscribers in the New York/New Jersey/Connecticut tri-state area through seven individual 24-hour local news channels and five traffic and weather channels. Lightpath is currently available in 21 state and serves more than 375,000 businesses. Lightpath- A internet and telephone service for business. Optimum Voice- a Voice over IP (VoIP) telephone service Additionally, they may also connect to hotspots provided by Charter Spectrum, Comcast and Cox nationwide. Subscribers also get access to Optimum WiFi hotspots that are located within the Altice's service area. Optimum Online- a DOCSIS Internet service that offers speeds up to 400 Mbps. No other ISPs near me? Guide to startup ISPs Guide to using your own router with Optimum Do not give your account number, address, phone number, etc to any user claiming to be an employee. Soliciting personally identifying information is considered phishing, and you can be permabanned from the sub and possibly from Reddit. ![]() This sub DOES NOT VERIFY Altice/Optimum employees except for the official social media account. You may also contact u/ItsOptimum.įor a list of helpful threads please check the sidebar on /r/optimum. If you want a response from the company it is best to contact Customer Support. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service!ĭisclaimer: This subreddit is not affiliated with Optimum or Altice USA in any way.
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